CUSTOMER SATISFACTION GUARANTEE

100% Customer Satisfaction Guarantee

At DutyFREEstoreonline.com, it is always our intent to provide you with the highest quality cigarettes and services. We aren't satisfied until you are satisfied with the service(s) and product(s) you have purchased.

If you aren't satisfied, contact us within 15 days of delivery and we will make it right with you.

If you haven't received your items within the estimated delivery timeframe indicated on your order, please Contact US and we will track your order and offer a reshipment or a refund.